Description

The importance of empathy, understanding and establishing rapport are the building blocks of relationship building. Hear first hand from Humboldt County's mentoring guru Florence Parks, as we dive into cutting-edge research of emotional intelligence. Learn how EIQ plays a critical role in higher productivity, performance and job satisfaction. Learning Objectives:  Identify a definition defining Emotional Intelligence (EIQ) and what determines a high IQ by examining the brain and how neuroscience impacts emotional labor;  Participants will gain tools for both self-awareness of EIQ and social competency for advancing their workplace through emotional labor (how to respond instead of react);  Examine how harnessing the power of career coaching can impact productivity.